SVP, Client Services


John, or J.O. as we call him, is one of those people who loves to dive deep into the minutiae of metrics. But then he can come way back out again to provide big picture strategic thinking. A visionary with a passion for detail, he’s got your business well in hand.

With over 20 years of experience working with iconic brands like Cadillac, Fidelity, Jeep, Ernst & Young and Bose Corporation, he has extensive expertise in analytics and CRM. Of course, he believes the two go hand in hand, since a clear understanding of the data helps him see the 1-to-1 solutions. A 9-handicap golfer, woodworker and longtime craft beer maker, it seems there’s nothing this multi-talented native of Detroit can’t handle.